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Common Questions and Useful Information
about Boyce & Dale Anxiety and Moods Disorders Clinic, Mental Health, and more

  • Do I need a referral?
    Ideally, yes. We want to make sure we provide you the best possible care, and this often means it's worth ensuring we properly understand any medical, pharmacological, and physical issues that might be contributing to or be affected by your condition and treatment. We liaise regularly with your referring doctor to make sure they know what you're working on in psychological therapy, and how they can help. The other benefit is that with an appropriate referral you will be eligible for a Medicare rebate for your session. A referral should include: Your name, date of birth, and address Diagnosis or symptoms List of any current medication or relevant medical conditions/injuries Reference to a mental health care plan (GPs will usually include a copy of this with the referral) Your GP's name (of course!) and date of referral If you really don't want to get a referral, you can discuss this with your Clinical Psychologist as necessary.
  • What are the fees for seeing a Clinical Psychologist?
    The fee for each 50-minute session with our Clinical Psychologists is $230, and there is no surcharge for initial appointments. Our fees remain significantly lower than those recommended by the Australian Psychological Society. If you have a valid referral, you will be entitled to a Medicare rebate of $141.85, which means that your 'out of pocket' expense will be $88.15. A valid referral will allow you to up to 10 of these Medicare rebates per calendar year. Bring this referral to your initial consultation. You may also be able to claim a rebate through your private health insurer; please contact them directly for further information.
  • Why does Google Maps have Total Face on your store front?
    Yes, yes, we know. Rest assured, they're gone and we're here. You'll see our discreet but clear signage on our front door. We're next to Raine & Horne commercial, and across the road from the iconic Panthers kebab shop. If you can't find us, just call and we'll be happy to help.
  • Crisis and emergency assistance
    Boyce & Dale Anxiety and Mood Disorder Clinic is not a crisis/emergency service. If you are experiencing difficulties that require urgent attention, it is important that you seek immediate help. The following are some options available to you: ​ Go to your nearest hospital emergency department or telephone 000 Mental Health Crisis Service: 1800 650 749 Lifeline: 13 11 14 Mental Health Line: 1800 011 511 Suicide Call Back Service: 1300 659 467 Kids Helpline: 1800 551 800
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